Privacy Policy

Last updated: January 11, 2025

This Privacy Policy describes how Lushia (the “Site,” “we,” “us,” or “our”) collects, uses and discloses your personal information when you visit, use our services, make a purchase from Lushia (the “Site”), or communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, a visitor to the Site, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time, in particular to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal information we collect

The types of personal information we collect depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

Information you submit directly to us through our Services may include:

Contact information, such as your name, address, telephone number and e-mail address.
Order information, such as your name, billing address, shipping address, payment confirmation, e-mail address and telephone number.
Account information, including your username, password, security questions and other details used to secure your account.
Shopping information, such as items you view, add to your cart, save to your account, including loyalty points, reviews, recommendations or gift cards, or purchases you make.
Customer service information, including details you choose to include in communications with us, such as messages sent via the Services.

Some features of the Services may require you to provide certain personal information directly. Failure to provide this information may prevent you from using or accessing these features.

What information do we collect about your use of the Services?

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, such as device information, browsing data, network connection data, IP address and other details related to your interaction with the Services.

Information we obtain from third parties

We may also obtain information about you from third parties, such as:

Companies supporting our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payment, fulfill your orders and provide you with requested products or services to complete the contract we have with you.
When you visit our Site, open or click on our e-mails, or interact with our Services or advertisements, we or third parties with whom we tr